“Too often, when a lawsuit is settled as a result of mediation, the efforts of the mediator go unrecognized. I do not want that to happen in the above captioned matter, because, in my view, our mediator, Bill Joyce, went above and beyond the call of duty while guiding the parties to a settlement. Bill demonstrated both great mediation skills and tenacity during an all-day mediation, but, more importantly, after the close of formal mediation and despite his own busy work and travel schedule, he made himself available to the parties on a moment’s notice and thus kept the process going until the case settled.”

~WAMS Client